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Need help?

Can't ring my new landline from my mobile

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2 REPLIES 2
Brixham Belle
First Timer

Hi.  I don't know if anyone can help as TT technical team are worse than useless.

 

I have a new landline number and am on the vodafone network and cannot ring my landline from my mobile..  I get a message saying 'call forwarding on conditional'.  My brother-in-law who has a TT mobile also can't ring my landline.  All other networks seem to be able to and I can ring my mobile from my landline.

 

Vodafone are insistent it is a TT fault.  Any answers?  Thank you.

Divsec
Community Star
  1. Hi Brixham Belle welcome to the community. Your post has been flagged for assistance and you should hear during tomorrow. In the meantime please check your community profile and add your landline phone number if necessary. Please don't post personal details here.
Regards Divsec, I don't work here, know little, and have too many opinions.
Community Team

Hi @Brixham Belle

 

Thanks for your post, sorry that you are having problems.

 

If you would like us to look into this, please can you update your community profile to include your home telephone number, we will then be able to have a look at your  account.

To do this go into 'my settings' then 'personal information' then add your details.

Thanks