cancel
Showing results for 
Show  only  | would you rather see results for 
Did you mean: 
Need help?

Cannot amend CallSafe list of approved numbers.

ANSWERED
Reply
2 REPLIES 2
Pal353
Super Duper Contributor

I have tried to remove some of the 98 numbers on my approved list in My Account. The numbers appear, but when I go to a number and click on any of the three options viz: view details edit remove 

the entire list is shaded grey and I cannot make any changes. Only by clicking again can I get the list back to normal. Any advice on what if anything I am doing wrong would be appreciated.

Pal353
Gondola
Community Star
Solution

Hi @Pal353

 

You've got nothing wrong. There's a TalkTalk unresolved bug in the system. Here's the workaround fix.

 

After clicking on Edit and the background gets greyed out just tap the keyboard TAB key twice to bring focus on the Edit window. Then proceed as normal.

 Gondola - Volunteer 2017-2021

To appreciate my help . . . If I offered a solution Best Answer

Pal353
Super Duper Contributor

Many thanks Gondola. I will give it a try.

Pal353