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Cannot make out going calls from land line

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6 REPLIES 6
Mike1940
Participant

For two days my landline is not working but my internet is okay. When I try to make outgoing calls it says to contact Talktalk. Incoming work. 

I need to be able to make outgoing calls as I’m elderly and have a call alarm. 

Regards Mike. 

Mike
OCE_Arne
Community Team - TT Staff

Hi  @Mike1940

 

Sorry that you are having problems. 

 

I will run some tests and get back to you. 

 

 

Regards

 

OCE_Arne
Community Team - TT Staff

Hi  @Mike1940

 

Sorry that you are having problems. 

 

I will run some tests and get back to you. 

 

 

Regards

 

OCE_Arne
Community Team - TT Staff

Hi @Mike1940

 

I have just requested a reset of the card on your line.   

 

Can you please retest your phone.

Mike1940
Participant

Hi Arne

 

okay I’ll test. Do I have to do anything first or just try to dial out?

Mike
Mike1940
Participant
All fixed now thanks for your help!
Mike
OCE_Arne
Community Team - TT Staff