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Crackly landine

TeeBeeUK
Whizz Kid
Message 4 of 4

My broadband connection is okay but the landline is very crackly when making a call. Have tried a couple of different numbers but same on all.

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3 REPLIES 3

Michelle-TalkTalk
Support Team
Message 1 of 4

Hi TeeBeeUK,

 

Apologies for the delay and thanks for the additional update. Did Openreach advise when this should be resolved?

 

Thanks

 

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Message 2 of 4

There's a thread on our local Facebook page where many people are suffering from crackly lines. Apparently Open Reach are aware.

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Debbie-TalkTalk
Support Team
Message 3 of 4

Hi TeeBeeUK

 

I'm really sorry to hear this.

 

Can I just check, have you tested with a corded handset at the test socket, with the router removed from the line?

 

Was the noise still present in this set up?

 

Thanks

 

Debbie

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