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Customer service "Sorry your call can not be connected" message

jasT1981
Team Player
Message 7 of 7

I have been trying to contact Talk Talk for 2 days. On EVERY call after going through multiple different options of why I am calling I am given an automated message "Sorry your call can not be connected" and the call hangs up.

 

What's going on? I've seen others saying they have been able to get through, but I have been getting this on every call for 2 days (at least 25 calls) 

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6 REPLIES 6

Message 1 of 7
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ferguson
Community Star
Message 2 of 7

That's great, thanks for letting us know.  🙂

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Message 3 of 7

That one worked, thank you. 

ferguson
Community Star
Message 4 of 7

OK, if it's a contract related issue you need to speak directly to the customer loyalty team, try this number:  0345 172 5157

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Message 5 of 7

I'm not sure, I need to discuss my contract with Talk Talk, would prefer to talk directly to a person 

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ferguson
Community Star
Message 6 of 7

Sorry to see this, can we help you with the issue here?

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