my phone line just went dead yesterday, i can still use broadband but the phone just crackles, can someone check it please, thanks
Hi @snoopypo
We have requested an engineer to go out to the exchange in the next 48 hours.
We can check the fault ticket on Wednesday for an update.
Regards
Hi Arne all sorted thanks, there seems to have been a lot of data used today, i was at work, any ideas, thanks
Hi
Our network have given the download stats for the date range 15.07.19 to the 17.07.19 and there is nothing out of the ordinary.
Downloaded (in MB) 1220 Uploaded (in MB) 54
Regards
Hi Arne thanks my speed has dropped to around 9 from 15 prior to my phone problem could you please check it, many thanks
Hi Arne speed is a bit quicker 9.6 but was nearly 13 before the phone fault, please can you also give me my total upload and download up to today,for this month please, thanks