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Dead phone line

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2 REPLIES 2
First Timer

Hi,

My phone line has been down for the last 72 hrs. I've tried using the test socket and a different handset but the phone line is still dead.

 

Can anyone help?

 

Thanks

Janet
Community Team - TT Staff

Hi @Janet B

 

I will look into this for you and get back to you. 

 

Regards

 

Community Team - TT Staff

Hi @Janet B

 

We have requested an engineer to go out to the exchange in the next 48 hours. 

 

We can check the fault ticket on Wednesday for an update

 

Regards