on 08-11-2019 05:14 PM
I reported a fault to Talk Talk about a fault with the land line, as there is no dialing tone. The internet continues to work, but I'm unable to make or receive any calls.
The relevent tests were made and I was informed there was an external fault and an Openreach engineer be sent to correct this.
As this was a few weeks ago now, could I please could I have an update.
on 02-01-2020 10:56 AM
I've logged this out for a Non Appointed engineer - Non appointed means the engineer will be dispatched to look at the line without requiring an appointment be made with you to visit your property.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE
on 31-12-2019 03:57 PM
Hi TalkTalk & @Arne-TalkTalk ,
This problem was fixed for a short time, but am now experiencing the same issue reported previously -
There is no dialing tone. The internet continues to work, but I'm unable to make or receive any calls.
Please could I request an engineer to look at this line again because it is definitely not working as it should. Thank you 🙂
on 11-11-2019 08:59 AM
on 11-11-2019 08:44 AM
on 08-11-2019 07:19 PM
Hi @jj336699 welcome to the community your post has been flagged for assistance and you should hear during Monday, the team work office hours so sorry not before.