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Fault with phone line in ST7 area

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4 REPLIES 4
Dav_o
First Timer

Hi,

 

I get an engaged tone when I pick up my land line phone. I live in the ST7 area.

 

How do I log a fault with TalkTalk?

 

Thanks

Jill8353
First Timer

Hi I live in the CW2 area and have the same problem.  Unfortunately not the answer you were looking for but hopefully someone will help us both!

JaspiD
First Timer

I am also in ST7 area, same problem - just a continuous engaged tone. Please can some one help? The phone is the only contact I have with frail mum in her 90s.

Thanks

 

OCE_Debbie
Community Team - TT Staff

Hi Dav_o

 

I'm really sorry for the delay.

 

Are you still experiencing this fault?

 

Have you tested with a different phone at the test socket?

 

Thanks

 

Debbie

OCE_Debbie
Community Team - TT Staff

Hi @Jill8353 and @JaspiD

 

Apologies for this.

 

Please can you create a new topic on the Community and we can then investigate this further for you.

 

Thanks

 

Debbie