on 23-09-2021 12:56 PM
There is no sound at all on my phone. I have tried suggestions. I rely on my phone line. Please help
on 24-09-2021 02:06 PM
on 23-09-2021 01:24 PM
on 23-09-2021 01:21 PM
Thank you. I presume this contact with you is classed as notifying Talk Talk . As I cannot call them obviously.
on 23-09-2021 01:16 PM
@silverbird63 you will only get compensation if you meet the criteria in this article.
Faults happen, they are a fact of life unfortunately.
on 23-09-2021 01:14 PM
on 23-09-2021 01:11 PM
Meanwhile I hope talk talk will be compensating us for this as I said being OAP and not well I rely on my phone .
on 23-09-2021 01:08 PM
This fault has been raised to Openreach and the engineer will work to fix this fault as quickly as possible.
I will check on this fault tomorrow for additional updates from Openreach.
on 23-09-2021 01:05 PM
Hi as I rely on my phone what can I do. I have a mobile but only pay as you go as we have all calls on phone.
on 23-09-2021 01:03 PM
I'm really sorry to hear this.
I've completed a line test which has detected a fault at the exchange so I have escalated this over to Openreach to be investigated by a line engineer.
We should receive further updates from Openreach within the next 48-72hrs.