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House Move

jettalk
Popular Poster
Message 4 of 4

Ordered house move from TT and given date of 21/6/21.

Had visit from Kelly engineer on 21/6/21 who there was a problem on the line which needed Openreach to resolve.

So far 3 missed Openreach appointments.

All I get is 'sorry' from TT (India, including complaints dept).

Is there any UK based contact (TT or OR) that can be reached to get some resolution to this problem ?

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3 REPLIES 3

Message 1 of 4
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jettalk
Popular Poster
Message 2 of 4

Hi Arne,

Yes the problem was finally resolved. A Openreach turned up (he received the call only 40 minutes before he arrived) and rewired the main socket from the outside junction box to a new position. The previous owners (who bought the house to 'refurbish ??'  it had done damage to the wiring.

Thanks for your enquiry.

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Arne-TalkTalk
Support Team
Message 3 of 4
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