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House Phone showing all callers as withheld??

Walden27
Team Player
Message 8 of 8

Hi, our home phone as recently started showing all incoming calls as withheld numbers. Any way of sorting this out? Thank you

Walden27
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7 REPLIES 7

Message 1 of 8

OK thanks. I've made a change so could you please retest and let us know if it's resolved the issue


Chris

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Walden27
Team Player
Message 2 of 8

No I don't, I'm guessing there's no answer or easy fix? 

Walden27
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Message 3 of 8

Hi Steve,


Do you have another handset that you can test with?

Chris

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Walden27
Team Player
Message 4 of 8

Test socket? It's connected to the main socket through a filter? Without that the router and phone play up 

Steve 

Walden27
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Message 5 of 8

Hi Walden27

 

Have you tried connecting your phone directly at the test socket?

 

 

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Walden27
Team Player
Message 6 of 8

Hi, no if you call 1471 then it tells you the number, just says witheld on the handset 

 

Thanks Steve

Walden27
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Michelle-TalkTalk
Support Team
Message 7 of 8

Hello,

 

Can I just confirm, if you dial 1471 after you receive the call does it also advise that the number was withheld?

 

Thanks

 

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