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Get help with your TalkTalk landline and calling features.

How do I cancel call safe?

potsw
Newbie
Private Message TalkTalk
Message 2 of 2

Hello everyone, just tried to cancel my call safe not sure if I want it but can't find out how anywhere on the website got bored

 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

@potsw, there's been confusion about Callsafe for around a year: first they said they'd stop supporting it,  then they said it would continue with a £1.00 charge per month.

 

If you can't find anywhere in My Account to remove this, use Live Chat today via My Account or phone in on Monday after 9am to ask an agent to remove it. Check that there's no charge showing for it on the next bill.

 

Phone: 03451 720088 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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