on 30-01-2021 10:35 AM
Hi. I am on your vulnerable/ high priority list. My BT junction box is in my porch and I would like to move it inside my house0. I think as it is getting really cold in there it is interfering with my broadband connection and strength.
on 04-02-2021 10:19 AM
on 02-02-2021 06:14 PM
They posted a question, then since the issue was resolved, they closed their forum account.
Some people are very strange.
Are they going to open a new account if they have another issue in the future?
on 02-02-2021 08:33 AM
I'm sorry for the delay. Do you mean the master socket is in Porch? Is this where the router is located? Would you like us to take a look at your connection to see if we can see any issues or make any changes?
on 30-01-2021 11:34 AM
Do you mean a junction box or the actual master socket where you connect your phone and broadband (filter) and cables ?
Temperature will not affect your broadband connection and strength at all, however damp could be an issue.
Master Socket relocation is a chargeable vist and the cost is £128.40