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Internal line shift

MattKane
Chatterbox
Message 3 of 3

Hi

 

i need to get my master socket moved internally. The new location Is only about 1 metre from the original,. Open reach tell me talk talk should do this, but I can’t find out how to trigger a process (or speak to a human)

 

Is anyone out there able to point me in the right direction?

 

Thanks

Matt

 

MK
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2 REPLIES 2

Message 1 of 3

Hi Matt,

 

Do you still want to go ahead with the master socket move?

Chris

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Karl-TalkTalk
Support Team
Message 2 of 3

Hi Matt,

 

This process is an LVR or Low Volume Request in Openreach Terms.  Lead times for this are approximately 2 weeks and Openreach will charge £128 for this.

 

Do you still want to go ahead and arrange this.  You may be able to arrange a local telecoms engineer sooner yourself out of the local paper / directory etc.  Let me know if you want to proceed.

 

Thanks  

Karl. 

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