Get help with your TalkTalk landline and calling features.
on 26-01-2022 04:50 PM
As heading says, the phone line is not working (no dial tone, nothing). The internet is working however.
The phone is plugged into the test socket and i have also tried a different handset to no avail.
on 31-01-2022 08:29 AM
Hi Robreapz
This fault has now been closed by Openreach - Fault found in underground cable.
Is everything working ok now?
Thanks
Debbie
on 28-01-2022 08:20 AM
Hi Robreapz
I've checked for an update and this fault is still with Openreach, no additional updates at the moment.
Thanks
Debbie
on 27-01-2022 08:01 AM
Hi Robreapz
I'm really sorry to hear this.
The line test has detected a potential fault so I have passed this over to Openreach to be investigated by a line engineer.
We should receive further updates within the next 48hrs.
Thanks
Debbie