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Landline connection not great

Offley
Team Player
Message 6 of 6

Good morning

My landline connection is poor.

Incoming calls - sometimes I can hear the caller when I answer,  sometimes not.

Outgoing calls - Sometimes I can ring out, sometimes the connecting line is fuzzy.

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5 REPLIES 5

Message 1 of 6

Hi Offley

 

That's great, thanks for letting us know 🙂

 

Debbie

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Message 2 of 6

Hi Debbie

Landline seems to be working fine now.

Thanks for helping

Message 3 of 6

Hi Offley

 

Thanks for your reply.

 

Please let us know if you do experience any further issues.

 

Debbie

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Offley
Team Player
Message 4 of 6

The telephone seems to be working better now.

I am going to use it again in an hour and see if it is back to normal.

 

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Debbie-TalkTalk
Support Team
Message 5 of 6

Hi Offley

 

I'm sorry to hear this.

 

I've completed a line test which hasn't detected any faults - Line test is clear.

 

Have you tested with a different phone at the test socket, with the router removed from the line?

 

Thanks

 

Debbie

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