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Landline fault

Rosemary m
First Timer
Message 3 of 3

Hi, my mother has a fault on her landline, the phone rings but it cant be answered incoming or outgoing, there is no dialing tone & the line is very crackly

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2 REPLIES 2

Chris-TalkTalk
Support Team
Message 1 of 3

Hi Rosemary m,

 

Sorry to hear that you Mother is experiencing problems with your service. If you still need assistance can you please update your community profile to include your:


  • Name

  • Telephone number

  • Alternative contact number

 

  • Can you also please add your mothers name and TalkTalk landline telephone number to the private notes section

 


 

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


 

Thanks

Chris

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Gliwmaeden2
Community Star
Message 2 of 3

Use Chat today, @Rosemary m.

 

Staff won't be back before Wednesday on the forum. 

 

Opening hours for Chat and the link are on this page:

https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529

 

Gliwmaeden2, a fellow customer.
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