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Landline not working .Broadband (internet) does work.

LizHyam
First Timer
Message 2 of 2

My landline phone has stopped working for incoming and outgoing calls.

Broadband is working.

I have a talktalk account - I assume - bills are paid up to date it I don't know the password for it and 

have run out of attempts to set  new one.  Maybe I can ry again tomorrow.

I don't feel able to take a screwdriver to the phone socket.

Any help much appreciated.

 

 

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1 REPLY 1

Chris-TalkTalk
Support Team
Message 1 of 2

Hi LizHyam,

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Chris