Landline has no ringtone, if I call in from my mobile I get 2 short beeps and cuts off. I disconnected the house phones from land line and have the same issue. Not able to get in touch with talktalk through web chat.
Chat opened at 9am, @Rockape1.
It shows a blue background banner on the link on this page when it's available:
That will be quicker, as there's a queuing system on the forum and it can sometimes take a day or two to get a reply.
If you need staff to follow up on here, add your Talktalk landline number to your community forum profile details so that they can identify your account.
Go via your avatar/name; settings; Profile Wizard.
Thanks for letting me know, have been trying the online chat since 9am, but does not seem to have a queuing system, as just says:
'We’re sorry, we cannot respond to your chat at the moment. This could be because our support team are all serving other customers right now'.
I will have to keep trying but so frustrating!!