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Landline out holderness area

Roadmender
Team Player

on ‎07-02-2021 11:44 AM

Message 5 of 5

For members info. Just found my landline is out and according to TT its ok. But on investigation many residents phone are also out. Rang BT/Openreach they are saying its a major fault in the Holderness area East Yorkshire.

Roadmender
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4 REPLIES 4

Karl-TalkTalk
Support Team
In response to Roadmender

on ‎11-02-2021 09:37 AM

Message 1 of 5

Hi

 

just glad to hear its resolved.

 

Regards,

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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Roadmender
Team Player
In response to Karl-TalkTalk

on ‎11-02-2021 09:07 AM

Message 2 of 5

Hi. even though the post was for information only thanks for picking it up.

The problem is resolved, I presume it was at the exchanged as some phones were ok whilst many were not.

I know you said your service app said a problem in Yorkshire, but Yorkshire as a whole is several thousand square miles hence my info to help.

Anyway it was resolved quickly by Openreach.

thanks again.

Roadmender
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Karl-TalkTalk
Support Team

on ‎10-02-2021 03:09 PM

Message 3 of 5

Hi Roadmender

 

Is the phone working now ?

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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Gliwmaeden2
Community Star

on ‎07-02-2021 03:38 PM

Message 4 of 5

Yorkshire areas were listed this morning on Service Status. 

 

Is it alright now?

 

Staff may take a couple of days or so to reach your thread, @Roadmender.

 

Chat is available from here:

 

https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

 

Phone available after 9am Monday. 03451 720046.

Gliwmaeden2, a fellow customer.
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