Contact TalkTalk Customer Service. Support options are here: Contact us. Try LiveChat or Messenger on the MyTalkTalk mobile app (8am to 10pm). Text messages only to the LiveChat agents can be sent to 07403 941724.
Calls to Customer Services on 0345 172 0088 are free from your TalkTalk 'phone (8am to 8pm).
For calls to Customer Service agents from a mobile, call 0203 441 5550. (8am to 8pm) When calling TalkTalk the automated phone service will ask for a mobile number if you'd like to continue your call via text message. You'll get a text and you reply with your question and the support team will answer.