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Landline

Murcy
First Timer
Message 3 of 3

Can someone from TalkTalk please contact me.

My landline is completely dead, if someone calls it goes to the voicemail.

Have already gone through all you suggest to fix it.

Need urgently to repair as I have an elderly person who does not use a mobile phone or internet

Thank you,

M

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi Murcy

 

I'm really sorry to hear this.

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

Debbie

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Divsec
Community Star
Message 2 of 3

Hi @Murcy Your post has been flagged for assistance and you should hear back soon

 

In the meantime please check your community profile and add your landline phone number which is used to identify your account. Click avatar top right corner then settings, then wizard. Please don't post personal details here for security reasons. Once this information is in place the OCE team will be able to help you.

I don't work here and all my opinions are my own.