on 28-11-2020 06:30 PM
Can someone from TalkTalk please contact me.
My landline is completely dead, if someone calls it goes to the voicemail.
Have already gone through all you suggest to fix it.
Need urgently to repair as I have an elderly person who does not use a mobile phone or internet
on 01-12-2020 11:27 AM
I'm really sorry to hear this.
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
on 29-11-2020 10:22 AM
Hi @Murcy Your post has been flagged for assistance and you should hear back soon
In the meantime please check your community profile and add your landline phone number which is used to identify your account. Click avatar top right corner then settings, then wizard. Please don't post personal details here for security reasons. Once this information is in place the OCE team will be able to help you.