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My house phone number has suddenly changed on wednesday and all internet cut off for four days now

Charlottef
First Timer
Message 3 of 3

@talktalk My house phone number suddenly changed on wednesday afternoon and all internet not connecting. Tried every way of contacting talk talk and got nowhere! All the kids school work is online and so is mine!  All.i keep getting is we are fixing the problem! But then again hear nothing

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2 REPLIES 2

Message 1 of 3

Hey , 

 

Sorry for the delayed reply, we're doing our best in these unprecedented circumstances due to the Corona virus to answer everyone as quickly as possible.

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

Thanks

Mark

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Gliwmaeden2
Community Star
Message 2 of 3

Complete your community forum profile details,  @Charlottef .

 

Go via your avatar (top right); settings; launch profile wizard; save any changes. 

 

There's been a spate of these.

 

Unfortunately it can take several days for TT  staff to reach new threads. 

 

Wait for them to reply. 

Gliwmaeden2, a fellow customer.
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