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New contract

cle66y
First Timer
Message 2 of 2

I have just signed up for a new contract for 18 months [BB & home phone] as my BB is ending next month.

I have payed £300 up front for 12 months.

The question is i have got 6 months contract left on my home phone boost will i loose that or will it be added to my new contract.

i have noticed that they have  taken next months payment off my £300 already.

Also have switched off  the F-security.

Should that not carry on till the old  contract ends [25-8-2021]

Also do they send a conformation email regarding the Amazon package [echo and plug]

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1 REPLY 1

Arne-TalkTalk
Support Team
Message 1 of 2

Hi @cle66y

 

The calls boost will remain on the account, but the discount will expire in Feb 2022, at which point you can renegotiate a new discount. 

 

You should receive a follow up email about the Amazon gift in the next few days.

 

Hope that helps. 

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