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No Landline connection

BGornall
First Timer
Message 3 of 3

Please can someone help.
I cannot get through to anyone on the phone as I HAVE NO PHONE LINE...!

 

I have added my tele number in my profile - I have had an Ex-BT engineer come out & check my line.
He has confirmed I have no dialtone connectivity to the telepone exchange.
The cricuit is apparently connected to the exchange - Just the dial tone equipment is not sending out a signal to my socket.

Can this be reported here to the relevant dept??

Thank you

BG
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2 REPLIES 2

Message 1 of 3

Hi BGornall,,

 

Line test is failing with disconnection in network so I've logged this out to BT Openreach as a non-appointed task. Openreach will investigate over the next 72 hours and may contact you directly if they need to access your home


Chris

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Chris-TalkTalk
Support Team
Message 2 of 3

Hi BGornall,


I'm sorry to hear that you're experiencing problems with your service, I'll take a look at this now

Chris

 

 

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