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No Phone Line

grouser
Philosopher

on ‎23-02-2022 10:07 AM

Message 4 of 4

HI, On Monday Evening  21/02/22 at 19:19hrs I initiated a report of loss of dial tone on my landline after going through the process with TalkTalk chatline with Hanna and later Kathlyn who after running tests said there was a problem and arranged a non appointed engineer visit to check my local green box exchange, as I live within a few yards of this I noticed an engineer working on it, Now my query is was this the booked visit or not, if it was then the problem as not been resolved ,could you please check for me so I can take the next step

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3 REPLIES 3

Debbie-TalkTalk
Support Team
In response to grouser

on ‎25-02-2022 07:02 AM

Message 1 of 4

Hi grouser

 

I'm so glad to hear this, thanks for letting us know.

 

Debbie

 

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grouser
Philosopher
In response to Karl-TalkTalk

on ‎24-02-2022 09:02 PM

Message 2 of 4

Thanks Karl, phone line now working

Karl-TalkTalk
Support Team

on ‎23-02-2022 10:18 AM

Message 3 of 4

Hi

 

No further action required at this time.  Notes from Openreach indicate this is part of a wider fault affecting 12 lines and further work is scheduled for today.

 

Thanks  

 

Karl.

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