No dial tone on home phone.

[robbo39]

Lost dial tone on home phone landline since yesterday. Completely dead. Just renewed my contract!.

If I ring in to my number XXXXXXX REMOVED FOR SECURITY REASONS call-safe intercept cuts in, but then just keeps ringing with no response from home phone. Plugged in another phone, still dead.Am in IP5 post code area if that helps. Broadband is working normally.

[Chris-TalkTalk]

Hi robbo39,

How are you getting on? If you still need assistance please let us know 

Chris

[Gliwmaeden2]

I've removed your landline number from your post, @robbo39.

Never post personal information details on the open forum pages!

[Chris-TalkTalk]

Hi robbo39,
 

Can you please update your community profile to include your:

• Name


• Telephone number


• Alternative contact number

 

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris