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No dial tone on home phone.

robbo39
First Timer
Message 4 of 4

Lost dial tone on home phone landline since yesterday. Completely dead. Just renewed my contract!.

If I ring in to my number XXXXXXX REMOVED FOR SECURITY REASONS call-safe intercept cuts in, but then just keeps ringing with no response from home phone. Plugged in another phone, still dead.Am in IP5 post code area if that helps. Broadband is working normally.

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3 REPLIES 3

Chris-TalkTalk
Support Team
Message 1 of 4

Hi robbo39,

 

How are you getting on? If you still need assistance please let us know 

 

Chris

 

 

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Gliwmaeden2
Community Star
Message 2 of 4

I've removed your landline number from your post, @robbo39.

 

Never post personal information details on the open forum pages!

 

 

Gliwmaeden2, a fellow customer.

Chris-TalkTalk
Support Team
Message 3 of 4

Hi robbo39,
 

Can you please update your community profile to include your:


  • Name

  • Telephone number

  • Alternative contact number

  •  

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Chris