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No dial tone on landline

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3 REPLIES 3
Sreid
First Timer

Hi

 

we have no dial tone on my landline and I have gone through the fixes on line.

 

can anyone help please? 

thanks 

OCE_Arne
Community Team - TT Staff

Hi @Sreid

 

Thanks for your post, sorry that you are having problems.

 

If you would like us to look into this, please can you update your community profile to include your home telephone number, we will then be able to have a look at your  account.

To do this go into 'my settings' then 'personal information' then add your details.

Thanks

 

Sreid
First Timer

Thanks for the reply. I have now updated my personal details.

 

saara 

OCE_Arne
Community Team - TT Staff

Hi Sreid

 

The fault has been passed to Openreach, and is waiting to be assigned to an engineer to go to the exchnage. 

 

We can check the ticket in the next few days for an update.