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Get help with your TalkTalk landline and calling features.

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No dial tone

63Emma93
Participant

‎13-10-2021 12:13 PM - edited ‎13-10-2021 12:14 PM

Message 8 of 8

Could some one from TalkTalk please help me as I have no dialing tone. If I ring my house phone although it seems like it's ringing it isn't.

 

After the 6 months it took get the fibre and phone fixed before I'm very apprehensive.

HELP!
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7 REPLIES 7

Michelle-TalkTalk
Support Team
In response to 63Emma93

on ‎18-10-2021 06:40 AM

Message 1 of 8

Morning,

 

Thanks for the update 🙂

 

Thanks

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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63Emma93
Participant
In response to Karl-TalkTalk

on ‎17-10-2021 12:40 PM

Message 2 of 8

@Karl-TalkTalkand @Michelle-TalkTalk 

Just to let you know all seems ok now and thank you for your help.

 

Emma

HELP!
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Karl-TalkTalk
Support Team
In response to 63Emma93

on ‎13-10-2021 04:51 PM

Message 3 of 8

No Problem 🙂

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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63Emma93
Participant
In response to Karl-TalkTalk

on ‎13-10-2021 04:34 PM

Message 4 of 8

Thank you Karl.

I'll let you know one way or the other.

HELP!
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Karl-TalkTalk
Support Team
In response to 63Emma93

on ‎13-10-2021 12:41 PM

Message 5 of 8

Hi

 

I've logged this out to BT Openreach for a Non Appointed engineer - Non appointed means the engineer will be dispatched to look at the line without requiring an appointment be made with you to visit your property.  

 

Check back in 48hrs for any updates if not fixed.

 

Thanks

 

Karl.

 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

63Emma93
Participant
In response to Michelle-TalkTalk

on ‎13-10-2021 12:33 PM

Message 6 of 8

Hi Michelle,

Thanks for the fast response, I've added my mobile number as the alternative.

HELP!

Michelle-TalkTalk
Support Team

on ‎13-10-2021 12:23 PM

Message 7 of 8

Hello,

 

I'm sorry to hear this. I've run a test on the line which has detected a potential fault. Please can you add an alternative contact number to your Community Profile and we can raise this over to Openreach for further investigation. Please do not post any personal information on the Community.

 

Thanks

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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