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No landline

tandna
First Timer
Message 2 of 2

Our landline is completely dead.  There is no dialling tone at all.  We have not been able to make calls since at least Sunday.  If people try to ring us they get a dialling tone, so they don't know that we don't know they are trying to ring us, as our phones don't register the incoming call.  We have bought new phones, this has made no difference.  We have plugged the phones into the test socket, this has not worked either. 

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1 REPLY 1

Chris-TalkTalk
Support Team
Message 1 of 2

Hi tandna,

 

Welcome to the Community, I'm sorry to hear that you're experiencing problems with your service.


Could you please check the telephone number that you've entered in your community profile as the number entered isn't bring up any details

Thanks

Chris

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