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Need help?

No phone line but Internet ok

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1 REPLY 1
ffenton
Team Player

Have been without landline for a few days now. Started being crackly and then went dead.

Have tried plugging phone into test socket and still no phone line.

Internet has been fine though.

I see from previous posts that this appears to be quite a common problem and is often due to a fault in the exchange box.

So how do I get it fixed?

OCE_Arne
Community Team - TT Staff

Hi @ffenton

 

We have requested an engineer to go out to the exchange in the next 48 hours. 

 

We can check the fault ticket 48 hours for an update.

 

Regards