Hi since the past 2 days our landline is not picking up incoming calls. There is a single ring or no ring at all. When I call the landline from my mobile it does seem to connect to a line bit the landline doesn't ring. If I dial 1471 it shows the time of the call I made.
Outgoing calls are ok.
Internet if ok but slower than usual.
Past 4 weeks the line has been crackling.
I have tried master socket, no difference.
The health check come up as normal.
Please help as we have a disabled person at home and frequently have calls from nurses, care companies or therapists.