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Openreach engineer visit/repair

First Timer


Please can I have a engineer to visit please . For vthe second time this month my room all talk has gone down , I've lost out on approx 12 days of service .

Community Star

Hi @Tracey grant


Please ensure your Community Profile Personal Information (Click here) includes your name, address, current TalkTalk landline 'phone number and an alternate number (mobile recommended). Add, then scroll down and save changes. The TalkTalk Community Team OCE will then be able to link to your TalkTalk service account and arrange an Engineer.

Alternative options for TalkTalk support are LiveChat or Messenger on the MyTalkTalk mobile app (8am to 10pm). Text messages only to the LiveChat agents can be sent to 07403 941724


For calls to Customer Service agents from a mobile, call 0203 441 5550. (8am to 8pm) When calling TalkTalk the automated phone service will ask for a mobile number if you'd like to continue your call via text message. You'll get a text and you reply with your question and the support team will answer.

 Gondola - Volunteer 2017-2020

To appreciate my help . . . If I offered a solution Best Answer