on 16-08-2021 07:17 PM
Hello talk talk
my broadband works just fine however, my landline is not. I’ve been through all the tests and I’ve even taken my phone Nextdoor and it works just fine therefore it must be an external issue so It would be great if you could get openreach on the case to fix this issue.
on 17-08-2021 07:51 AM
Tests show a loop fault, usually caused by wires touching etc.
Did you test your phone connected with nothing else connected ?
Also, if you have a 'Test Socket' , did you test directly at this to rule out any internal wiring issues or faceplate issue ?
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