Hi. When trying to make a call from my house phone number obscured for customer security it's automatically putting me through to TalkTalk to reactivate my house phone number. I’ve had engineer this morning at 8am and my line is fine, he recommended to contact you again... but your support lines are temporary closed as of Covid-19.
I have no outstanding balance to pay, and my broadband is working fine. Can you activate my home phone number please?
I'll let the TalkTalk team know.
Please do a quick check that your Community Profile includes in Personal Information (Click here) your name, current TalkTalk landline 'phone number and an alternate number (mobile recommended) and address with postcode (location). Then scroll down to save changes.
TalkTalk's Community Team OCE will then locate your registered TalkTalk details.