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Rented accommodation

First Timer

I have moved into a rented accommodation with a previous talk talk landline number. After a few months of receiving calls via the landline it has suddenly disconnected. Am I able to take over the previous line on a new account? 
how do I reinstate that line?

thank you

Community Star

You would need to apply for a new service in your own right, @Alberto Sessich, but it wouldn't hurt to check that the phone has really been disconnected due to a previous cease service, rather than a predecessor simply not paying bills. 


Rented accommodation does get complicated....


Staff will reply during business hours Monday-Friday when they reach your thread. 

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Community Team - TT Staff

Hi @Alberto Sessich


 I would suggest calling our Customer Loyalty Team during Business hours (Monday to Saturday 10:00am to 18:00pm) on 03451720046


If the account was cut off for non-payment there could be an issue, but discuss that with the loyalty team.