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SERVICE DOWN

YelniPeto
First Timer
Message 3 of 3

Phone down , internet down, call centre not answering , chat busy, pathetic excuse for a service i cant work from home due to this I may cancel my contract. what is going on on the south east london area ??

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi YelniPeto

 

I'm really sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then look into this further.

 

Thanks

 

Debbie

 

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Gliwmaeden2
Community Star
Message 2 of 3

Chat opens at 9am. 

 

Link shows a blue background banner on this page when available, @YelniPeto.

 

https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

 

Phone help also opens at 9am:

 

03451 720046

 

If you need help with your service from staff on the forum, please complete your community forum profile details for them to identify your aaccount. Go via your avatar/name; settings; Profile Wizard. 

 

 

 

Gliwmaeden2, a fellow customer.
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