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Single Ring on handsets

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8 REPLIES 8
Participant

I have a 3 station Panasonic telephone system. Within the last few weeks, several times a day, at random times, the phone handsets give ONE ring, then nothing. Using 1471 shows nothing - no contact. Does this indicate a problem with my line ?

Community Star

Odd one this, have you checked the phone instruction manual?

Participant
I can find no reference to this problem in the instructions.
Community Star

OK, I have flagged it up to the support team for you.

 

Community Team - TT Staff

Hi DEEBO

 

Are you able to test with a different handset?  

Participant

The Panasonic set includes three handsets, each with its own charging station. The phantom "single ring" happens on all three simultaneously.

Community Team - TT Staff

Hi 

 

We have reset the port, Can you retest the ringer now. 

 

Thanks. 

Participant

There have been no "phantom" single rings for the last 30 hours or more, so presumably the reset solved the problem. Thanks to the Community experts.

Community Team - TT Staff