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Telephone answeing

rogerxwilson
Visitor
Message 2 of 2

My answering service would cut in after my phone had rung 7 times. Now it seems ages. Why is this?

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1 REPLY 1

Gondola
Community Star
Message 1 of 2

TalkTalk have a new vendor, Metaswitch, for delivery of voice services. Your phone will ring for around  32 seconds which is about 12 rings before the caller is sent to voicemail. This timing is set by the vendor and can't be changed.

GondolaVolunteer 2017-2021

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