Home Phone

Get help with your TalkTalk landline and calling features.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Telephone fault

EMaginnes
First Timer
Message 2 of 2

My elderly parents telephone line has stopped working.

We've checked the equipment and plugged a phone directly into the test socket. 

It was working this morning only when plugged into the test socket but it since has stopped working.

Not sure if there's a loose connection as the Talk Talk service test suggests its all  working ok!

They are vulnerable as they have a phone alarm thats now not working.

Any ideas what we can do as we need someone to ideally look & resolve this quickly!

0 Likes
1 REPLY 1

Michelle-TalkTalk
Support Team
Message 1 of 2

Morning,

 

I'm sorry to hear this. Please can you add your parents name, home telephone number and alternative contact number to your Community Profile and we can look into the voice fault for you. Please do not post any personal information on the Community.

 

Thanks

 

0 Likes