Get help with your TalkTalk landline and calling features.
on 22-01-2022 11:13 AM
Hi - For my TalkTalk home phone line, I'd like to switch to VOIP - similar to BT's Digital Voice service. Can TalkTalk arrange this? Alternatively, is there a VOIP trial that TalkTalk can enrol me in? Thanks
on 24-01-2022 09:05 AM
Hello,
Unfortunately this is not possible. VOIP is currently in trial at the moment for Future Fibre (FTTP) customers.
Thanks
on 22-01-2022 06:35 PM
Hi,
You are in the staff's queue for a response.
For a quicker reply can you please ensure you have your personal information up to date in your profile including your TalkTalk landline phone number so your account can be traced. Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.
Please post back when done.
Thank you