What phone to use with my new Open Reach Fibre65 package

[Jackbryant]

Help me please!

I had the Open Reach engineer round recently to upgrade me to Fibre65.

I was told my old phone line wouldn't work and I would need to buy a digital phone to use my landline service I am paying for. I was not told any further details

Having now purchased a digital phone with absolutely no life in it when connected to Hub, I am actually at a loss finding information online as to what phone I need to purchase, whether I can  actually use my landline service with my current router (i did not get a new hub with the Fibre65) or whether I need to buy additional adapters to plug this phone in and receive power

I appreciate hearing what I need to purchase in order to use the landline service i am paying for!

Many thanks

Jack

[Divsec]

Hi @Jackbryant your post has been escalated, could you please update your community profile to include your landline phone number. 

Please don't post personal details here.

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info

Have you tried your phone in the phone socket? Either the old one or and the new one?

[Michelle-TalkTalk]

Hello,

Can I just confirm, do you have a Future Fibre (FTTP) connection?

Thanks