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What phone to use with my new Open Reach Fibre65 package

Jackbryant
First Timer
Message 3 of 3

Help me please!

 

I had the Open Reach engineer round recently to upgrade me to Fibre65.

 

I was told my old phone line wouldn't work and I would need to buy a digital phone to use my landline service I am paying for. I was not told any further details

 

Having now purchased a digital phone with absolutely no life in it when connected to Hub, I am actually at a loss finding information online as to what phone I need to purchase, whether I can  actually use my landline service with my current router (i did not get a new hub with the Fibre65) or whether I need to buy additional adapters to plug this phone in and receive power

 

I appreciate hearing what I need to purchase in order to use the landline service i am paying for!

 

Many thanks

 

Jack

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2 REPLIES 2

Divsec
Community Star
Message 1 of 3

Hi @Jackbryant your post has been escalated, could you please update your community profile to include your landline phone number. 

Please don't post personal details here.

 

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info

 

Have you tried your phone in the phone socket? Either the old one or and the new one?

 

I don't work here and all my opinions are my own.
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Michelle-TalkTalk
Support Team
Message 2 of 3

Hello,

 

Can I just confirm, do you have a Future Fibre (FTTP) connection?

 

Thanks

 

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