on 01-04-2022 06:46 PM
Help me please!
I had the Open Reach engineer round recently to upgrade me to Fibre65.
I was told my old phone line wouldn't work and I would need to buy a digital phone to use my landline service I am paying for. I was not told any further details
Having now purchased a digital phone with absolutely no life in it when connected to Hub, I am actually at a loss finding information online as to what phone I need to purchase, whether I can actually use my landline service with my current router (i did not get a new hub with the Fibre65) or whether I need to buy additional adapters to plug this phone in and receive power
I appreciate hearing what I need to purchase in order to use the landline service i am paying for!
on 04-04-2022 08:42 AM
Hi @Jackbryant your post has been escalated, could you please update your community profile to include your landline phone number.
Please don't post personal details here.
Have you tried your phone in the phone socket? Either the old one or and the new one?
on 04-04-2022 08:36 AM