Your Application for TalkTalk Advanced Care Service

[Stoker]

I received a letter and Application form from TalkTalk saying "You have recently informed us that you would like to receive our Advance Care Service." but I didn't inform them about this in fact I didn't know that such a service existed.

Anyone else received one or know anything about it?

[Arne-TalkTalk]

I'll do some investigating as to how it happened

[Stoker]

Well I would feel a bit of a fraud if I allowed it to remain.

Any explanation as to how it came to be flagged?

[Arne-TalkTalk]

Do you want me to remove it

[Stoker]

Definitely not Arne

[Arne-TalkTalk]

Hi Stoker

You account has indeed be flagged to have advanced care.

This was changed on the 8th Jan. Did you not requested this?

[Stoker]

Many Thanks for your replies.

Jo I haven't received any private message.

[SocialTeamJo]

Hi Stoker,

Have sent you a private message requesting for some details, I'll then take a look at your account.

Thanks,

Jo

[Gliwmaeden2]

Talktalk do priority fault repairs for people dependent on their landline to support healthcare etc, @Stoker.

See details here:

https://community.talktalk.co.uk/t5/TalkTalk-Accessibility/ct-p/talktalk-accessibility

No idea why the information appears to have been sent to you unsolicited.