Home Phone

Get help with your TalkTalk landline and calling features.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Your Application for TalkTalk Advanced Care Service

Stoker
Super Duper Contributor
Message 9 of 9

I received a letter and Application form from TalkTalk saying "You have recently informed us that you would like to receive our Advance Care Service." but I didn't inform them about this in fact I didn't know that such a service existed.

 

Anyone else received one or know anything about it?

0 Likes
8 REPLIES 8

Message 1 of 9
0 Likes

Stoker
Super Duper Contributor
Message 2 of 9

Well I would feel a bit of a fraud if I allowed it to remain.

 

Any explanation as to how it came to be flagged?

0 Likes

Message 3 of 9
0 Likes

Stoker
Super Duper Contributor
Message 4 of 9

Definitely not Arne

0 Likes

Message 5 of 9

Hi Stoker

 

You account has indeed be flagged to have advanced care.

 

This was changed on the 8th Jan. Did you not requested this?

0 Likes

Stoker
Super Duper Contributor
Message 6 of 9

Many Thanks for your replies.

 

Jo I haven't received any private message.

0 Likes

SocialTeamJo
Support Team
Message 7 of 9

Hi Stoker,

 

Have sent you a private message requesting for some details, I'll then take a look at your account.

 

Thanks,

Jo

0 Likes

Gliwmaeden2
Community Star
Message 8 of 9

Talktalk do priority fault repairs for people dependent on their landline to support healthcare etc, @Stoker.

 

See details here:

 

https://community.talktalk.co.uk/t5/TalkTalk-Accessibility/ct-p/talktalk-accessibility

 

No idea why the information appears to have been sent to you unsolicited. 

Gliwmaeden2, a fellow customer.
0 Likes