on 07-08-2020 05:48 PM
@seanhill76 pleasae post in help side in ur own topic and the staff will help
A bite of info of Forum:
The forum is not real-time 24/7 support, so depending on how busy they are & how many are working at any one time,(excluding weekends & limited cover on Bank Holidays). The posts are responded to in time/date order, oldest first. So the fewer entries you make on your thread now, the sooner they will pick it up.
To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture then click on "My Settings" followed by:- Personal Profile > Personal Information
Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.
please do not post any personal info on here as full public
07-08-2020 08:44 AM - edited 07-08-2020 08:46 AM
My Phone and internet have been down since the 31st July and an engineer was supposed to attend on the Aug 5th and has not.i have not had any emails and i am not able to speak with anyone about this, this cannot be right.