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calls to one friend goes dead

Shauncb56
First Timer
Message 2 of 2

This is a strange one, I cannot call one of my contacts. The phone rings twice at his end, but then goes dead. Have checked the line and there is no fault, internet is working fine. Have tried from different phones and they are all the same. Have called other friends and it works fine. Have called his landline from my mobile and it works. It's just from our landline to his. Other people can call him fine - it appears to be the connection between our two lines, is that possible? Any help would be appreciated. It's very frustrating as we call him all the time.

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1 REPLY 1

Michelle-TalkTalk
Support Team
Message 1 of 2

Hi Shaun,

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

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