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can't dial out on landline

mary121
First Timer
Message 2 of 2

Did test online to check status - it said phone and broadband would be turned off during test, and then test stpped, saying technical difficulties and to try again later. Since then, and may possibly be unrelated, although seems unlikely, I can receive calls on my landline, but when trying to make calls, although getting dial tone and dialling normally, no connection is made.  Just hear static. Any ideas? Thanks

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1 REPLY 1

Chris-TalkTalk
Support Team
Message 1 of 2

Hi mary121,

 

I'm sorry to hear that you're experiencing problems with your service, if you still need assistance can you please update your community profile to include your:


  • Name

  • Telephone number

  • Alternative contact number

  •  

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
 

Thanks

Chris

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