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failure of new line

macmac1
Team Player
Message 2 of 2

my daughter was due to have a land line installed today, the Outreach engineer called but couldnt access the telephone pole as it is in a private garden and he was refused entry.I have phoned T.T. on her behalf but it was a confusing conversation ?. Surely B.T. own the pole ?   She has paid so far , any suggestions ? thankyou 

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macmac1
Team Player
Message 1 of 2

Disappointed that a T T rep hasn't picked this up. We have phoned and messaged but sadly no answers

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