on 24-07-2021 03:58 PM
I'm unable to make or receive calls on my landline but broadband is fine. It came to my attention about a week ago and as my handset is very old I have bought a new one which is also dead. I have tried plugging the handset into the socket alone but it's still dead. I don't have a master socket so I guess the fault is outside.
on 26-07-2021 08:32 AM
I'm really sorry to hear this.
Please can you add your name, TalkTalk landline number and mobile number to your Community Profile, we can then look into this further.